PLEASE NOTE: It should take 1-2 minutes for the email to arrive. It will come from firstname.lastname@example.org, so please have this email in your CONTACTS, or your password reset email may be delivered to your SPAM or JUNK mail folder. YOU MUST USE THE EMAIL ASSOCIATED WITH YOUR VCF ACCOUNT TO RESET THE PASSWORD. If you use a different email, you will not receive the password reset. If you do not find it in either your inbox or spam folder after 10 minutes, you may have misspelled your email address when you registered. Please use the Contact Us form if you need us to check or change the email on your account and you are unable to login.